Touch Self-Ordering Kiosks (Desktop & Tabletop Versions) Drive Smart Operation and Cost Reduction for Catering Businesses

Digital intelligence has become an indispensable core competitiveness for the modern global catering industry. With continuous rises in labor costs and diversified upgrades in consumer dining experiences, traditional manual ordering models can no longer adapt to market development, plagued by long customer queues, slow service efficiency, frequent order errors and high operational costs. To solve these industry pain points, our company has focused on the R&D and iteration of catering intelligent terminal equipment. We have fully upgraded our touch self-ordering kiosks product line and launched two core models: desktop touch self-ordering kiosks andtabletop touch self-ordering kiosks. Tailored for diverse catering scenarios, our intelligent ordering solutions help catering enterprises effectively reduce operating costs, improve service efficiency and realize intelligent digital transformation.
The catering industry is facing increasingly fierce market competition. Quick-service restaurants, tea and coffee shops, casual diners and various small and medium-sized catering stores often encounter operational bottlenecks such as limited store space, concentrated peak passenger flow and insufficient service staff. Manual ordering not only leads to long waiting times and customer loss during rush hours, but also causes extra labor expenditure and frequent order and billing errors, undermining store reputation and profits. Targeting differentiated market demands, our optimized touch self-ordering kiosks adopt mature industrial touch technology and stable intelligent systems. Featuring simple deployment, lightweight design and high operational efficiency, the products perfectly meet the intelligent upgrade needs of various catering stores.
The desktop touch self-ordering kiosk is specially designed for small and medium-sized catering scenarios, with outstanding compactness and flexible adaptability. Equipped with high-definition industrial touch screens, the device delivers sensitive, lag-free touch response and features an intuitive, easy-to-operate interface accessible to customers of all ages. Its slim and space-saving body requires no store renovation, allowing flexible placement at front desks, bar counters and dining areas. It is highly suitable for tea shops, coffee stores, breakfast shops, dessert shops and other small-space catering venues. Customers can independently complete food selection, item adjustment, checkout and payment via multiple channels including WeChat Pay, Alipay and card payment. The whole process requires no manual intervention, effectively relieving peak-hour service pressure and eliminating queuing problems.
Built for large and medium-sized restaurants, chain catering brands, food courts and self-service restaurants with large passenger flow and intensive order volume, the upgraded tabletop touch self-ordering kiosk achieves comprehensive breakthroughs in performance and durability. Optimized for complex catering environments with oil fume and stains, the device is fitted with a waterproof, oil-proof and wear-resistant high-definition touch screen, supporting long-term stable high-frequency use. Equipped with an intelligent order linkage system, it realizes real-time order synchronization among kitchens, front desks and cash registers, achieving one-stop management of ordering, food preparation and account checking. This fundamentally reduces order errors and omissions and greatly improves overall service and outmeal efficiency. In addition, the device supports customized menu classification, combo setting, promotional activity launching and member verification, helping stores realize standardized operation, precise marketing and stable customer retention.
All touch self-ordering kiosks in our product lineup adopt self-developed stable operating systems, ensuring smooth operation without stuttering. The devices support 24/7 continuous operation, fully adapting to the high-intensity working mode of catering stores. With plug-and-play deployment and low maintenance costs, they require no professional technical personnel for daily operation, greatly reducing the post-investment operation pressure for merchants. Meanwhile, the built-in data statistics system can automatically sort and analyze core operational data such as daily order volume, best-selling dishes and sales revenue. The visualized data reports provide scientific and accurate decision-making support for merchants to adjust product structures, optimize marketing strategies and realize refined digital operation management.
At present, our series of touch self-ordering equipment has been widely applied in quick-service chains, tea and bakery stores, specialty restaurants, food courts and hotel catering scenarios, serving hundreds of catering brands at home and abroad. Relying on stable product performance, excellent user experience and tangible cost-saving and efficiency-improving advantages, our products have gained wide recognition and praise from global customers and the market. Practical application data shows that catering stores equipped with our desktop touch self-ordering kiosks and tabletop touch self-ordering kiosks can increase ordering efficiency by more than 30% and cut labor costs by 20% to 40%, effectively optimizing customer dining experience and comprehensively improving store operational benefits and market reputation.
In the future, we will keep focusing on the intelligent development trend of the global catering industry, continue to promote technological innovation and product iteration. We will further optimize the functions, performance and user experience of touch self-ordering kiosks, desktop touch self-ordering kiosks and tabletop touch self-ordering kiosks. Committed to the segmented track of smart catering, we will launch more diversified and customized intelligent terminal solutions to help global catering enterprises complete digital and intelligent upgrading, and empower the high-quality and sustainable development of the global catering industry.